1. Information We Collect

We may collect:

• Mobile Phone Number: When you fill out forms, submit maintenance requests, or register for tenant access, we may collect your phone number to send and receive text messages.

• User-Provided Information: Any additional details you provide help us enhance our services and customer support.

2. How We Use Your Information

We use your data to:

• Deliver text messages, service alerts, and community updates.

• Respond to inquiries and provide customer assistance.

• Improve our property management services.

• Occasionally send promotional offers, community news, or urgent notifications.

3. Message Content

Messages may include property updates, reminders, urgent notifications, and relevant promotional offers.
Standard messaging rates may apply. Message frequency will vary.

4. Data Security

We take reasonable precautions to safeguard your personal data from unauthorized access or disclosure.
However, no system is entirely secure, and we cannot guarantee absolute protection.

We do not sell or share your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent records will not be shared with any third parties.

5. Opt-Out

You may opt out of receiving text messages at any time by replying “STOP” to any message. Reply “HELP” for assistance.

6. CTIA Compliance

Our services comply with CTIA and TCPA guidelines to ensure transparency and consumer protection. To report concerns, please contact us using the details below.

7. Updates to this Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page, and continued use of our services signifies your acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about your privacy, contact us at:
📧 info@elitemanagementny.com

Billing Address:
199 Lee Ave suite 322 Brooklyn NY 11211

Office Address:
300 Penn Street Suite 312 Brooklyn NY 11211